Mastery Track Course 2: Integrating a Business Layer

Course 2 of 5: Learn how to connect AI agents to external systems using HTTP requests, context memory, and dynamic payloads—enabling smarter, goal-driven conversations powered by real-time data.

Course 2: Integrate Complex Business Logic

Connect your AI Agents to real-time data and systems to power smarter, more dynamic conversations.

  • Learn how to separate business logic from flow design for cleaner, scalable architecture

  • Discover how to connect Cognigy to external APIs, databases, and backend systems

  • Explore best practices for modular design, service calls, and building maintainable agents

  • This course is free to take and included as part of the Cognigy Mastery Certification Program

Course curriculum

  • 1

    Integrating a Business Layer

    • Overview and Retrieve Contact

    • HTTP Request Overview

    • Schedule Appointment - Part 1

    • Schedule Appointment - Part 2

    • Latency & Environment Variables

    • oAuth2

    • Extensions

    • Integrating a Business Layer Knowledge Check

    • Your Feedback