Becoming a Cognigy Master Builder means more than passing a test, it means earning elite recognition as one of the few trusted experts in Agentic AI, capable of designing, scaling, and leading the most advanced customer experience solutions in the world.
You’ll demonstrate deep knowledge across project architecture, data integration, multilingual configuration, and analytics. This is more than a test: it’s a recognition of your ability to lead enterprise-grade deployments with confidence and clarity.
Prove real-world expertise by passing a hands-on exam that showcases your ability to design and deploy advanced AI solutions.
Earn elite recognition with an expert-level credential that sets you apart in the industry and earns respect across your organization.
Accelerate your career by becoming a certified leader in Agentic AI, equipped to drive innovation and measurable results.
Meet partner and enterprise requirements for technical excellence and unlock new opportunities for high-value projects and collaboration.
Details about the Cognigy Master Builder Exam
Mode: In-Person in a Cognigy Office
Content: Hands-on, scenario-based exam that tests your ability to build, troubleshoot, and optimize real AI agents using the Cognigy platform.
Duration: 8 Hours
Passing Score: 80% Required Passing Score
Format: Proctored in-person exam with an 8-hour time limit, including a 1-hour open-ended writen exam followed by 3–5 hands-on use cases completed in the Cognigy Platform
Scheduling: Reach out to Shanna Chauvin at [email protected] to find out the available exam date/location
Yes, you will have 8 hours to complete the exam. It includes a 1-hour open-ended writen exam followed by 3–5 hands-on use cases completed in the Cognigy Platform
Yes, you can retake it. A new exam fee will not apply.
Yes, you’ll receive a digital badge and certificate you can proudly display.
Yes, completing all five courses, the two prerequisite courses is required, and the Specialist Certification must be acheived.
Prove you don't just know AI. Show that you can build it, scale it, and lead with it